Maria Santos
Operations Coordinator
maria.santos@example.com ·
+49 171 555 0142 ·
Hamburg, DE
Operations coordinator with six years of planning deliveries and staffing for a regional logistics team. Calm under a deadline, exact with a schedule, and the person drivers call when the plan changes.
Experience
Operations Coordinator
Mar 2021 – Present
Northfield Logistics · Hamburg
Day-to-day planning for a 24-driver fleet across two shifts.
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Planned the weekly delivery schedule for 24 drivers and worked with them to plan their routes
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Ran the morning dispatch and the handover to the evening team
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Trained four new coordinators on the scheduling system
Dispatcher
Jun 2018 – Feb 2021
Hansa Freight · Hamburg
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Took bookings and assigned loads to 12 trucks a day
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Kept customers informed when a delivery moved
Warehouse Assistant
Sep 2016 – May 2018
Nordkai Logistik · Hamburg
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Picked and packed orders and checked deliveries in
Education
Vocational diploma in Freight Forwarding and Logistics Services
2013 – 2016
Hamburg Vocational College of Logistics
Skills
Planning: Route planning, Shift scheduling, Dispatch
Tools: Excel, Transporeon, Google Workspace
Working with people: Driver briefings, Customer calls, Training new colleagues
Languages
German · Native · English · Fluent (C1) · Spanish · Intermediate (B1)
Classic
Any role, any country: the safe default
